New Year, New Sessions and New Policies

A New Policy As the Academy continues to grow and shift its model of delivering sessions, we will review our policies to ensure they align with our administrative capacity and the structure of our program delivery. We aim to provide practical, safe, fun, and sustainable programming for good value.   The Academy Refund Policy We have developed a refund policy intending to strike a balance between recognizing the planning and set costs required to deliver programming as a not-for-profit entity, as well as the fairness to participants who have to miss a substantial number of sessions due to unforeseen circumstances.     The Academy offers a variety of sessions, and they have different refund policies. The CEO must review all refunds and cannot be approved or issued by session coaches. If you believe a refund should be issued, feel free to complete the form to find out.   The Academy Refund Policy  We have developed a refund policy intending to strike a balance between recognizing the planning and set costs required to deliver programming as a not-for-profit entity and fairness to participants who have to miss a substantial number of sessions due to unforeseen circumstances.     The Academy offers a variety of sessions, and they have different refund policies. The CEO must review all refunds that session coaches cannot approve or issue. If you believe a refund should be given, please complete the form.   Single-time Sessions (One Day), Mini Camps (Multiday in a row) and Summer Beach Volleyball Training (Two or three-month sessions) When an athlete cannot attend, they can allow another suitable athlete to participate.   An athlete who is not attending must find a suitable athlete.   It will not be the job of the Academy to find a replacement. If a replacement is found, the name and email of the replacement must be submitted using the form before the session begins. Not completing the form means the academy insurance will not apply, the athlete will not be able to participate, and no refund will be issued. If it is not possible to find a replacement, the form should still be completed, stating the reason for missing, and if deemed appropriate, a refund will be applied if the form was completed before the start of the session.    Month-long Multiday Sessions (Same Focus Spread over a Single month)   Month-long sessions are designed to build upon past sessions, making it impossible for an athlete to enter a single session in the middle. For this reason, no replacement athlete process can be applied to these sessions. During a month, an athlete might miss a single session here or there. Still, a refund will only be issued if it is for a group of more than three sessions and due to injury, family emergencies, illness or for reasons approved by the Academy.   A request for a refund must be before the missed sessions and not after the return to active status or the end of the month. The request must be made on the form found on the registration at the bottom of the site. (Refund Form)    Camps  The replacement process does not apply to camps. If the refund form is completed seven days before the camp and is deemed appropriate, a refund will be issued. Any refund requests after seven days before the camp will be reviewed on a one-by-one basis, and refunds will be issued if it does not adversely affect the costs and coaching staff assigned.   The Academy will review each request for a refund, and a response will be given within a week of the request if you feel you deserve a refund complete the form and make the request. All submissions will be reviewed and measured against the cost of the event and coaching assignments. Any refusal of a refund by the CEO can be appealed to the Academy Board of Directors. If you have any suggestions or comments before we pass this as a bylaw, email us! Email us Month long Sessions - Starting next week. Attacking and Blocking session Tue Jan 10, 6:00 - 8:00 PM (CST)  Father Robinson School Gym   NexGen Setter Development (January) Wed Jan 11, 6:00 - 7:00 PM (CST) Father Robinson School Gym   January Jump Training 8-9 pm Wed Jan 11, 8:00 - 9:00 PM (CST)  Willowgrove School   Serving and Passing session Wed Jan 11, 8:30 - 10:00 PM (CST) Father Robinson School Gym    NexGen Hitter Development (January) Thu Jan 12, 6:00 - 7:00 PM (CST)  Father Robinson School Gym   First Contact Development (January) Thu Jan 12, 7:00 - 8:00 PM (CST)  Father Robinson School Gym   NexGen FUNdamental Development Grades 4-8 (January) Sun Jan 15, 10:00 AM - 12:00 PM (CST) Father Robinson School Gym   NexGen FUNdamental Attacking Grades 4-8 (January) Sun Jan 15, 12:00 - 1:00 PM (CST)  Father Robinson School Gym The date showing is the first day of the month-long session.  Check your calendar and register below! Register The only single session next week! Open gym game play Fri Jan 13, 6:00 - 9:00 PM (CST) Father Robinson School Gym The sessions have been posted for January, February and March. It is time to reach your goals; check the website for upcoming sessions and register early. Register